As IT leaders, our roles are complicated and challenging. We have to deliver operational excellence while leading our organizations (and not just the IT organization) into a rapidly-changing, complex and highly-ambiguous digital future. No two situations are ever the same.
Implementing any sort of new technology solution is risky. You want to work with a vendor who is experienced, secure, and won’t create a technological mess for your organization. Recognition technology is no different, and comes with its own set of nuances.
During the quiet times in my life–in other words, once every few months–I ponder how things have changed since I started my IT career. Back then, our organizations were vertically integrated and so was our IT.
A few years ago, I was asked to lead a team that had no credibility and very low morale. The situation was bad enough that the company had made a conscious decision to not allow this team to work on any new projects or initiatives—they were left in place only to babysit the legacy processes…
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