greg link and cultivating career-changing trust practices [podcast]
By o.c. tanner
Culture | June 24, 2014
In this session of Great Work Insights Podcast, Todd Nordstrom speaks with Greg Link, co-founder of the FranklinCovey Global Speed of Trust Practice, a fast-growing global consultancy committed to influencing influencers to grow their careers and their organizations at the SPEED of TRUST™.
You will learn:
- How trust impacts the metrics of an organization
- Why trust is important in today’s business climate and how it can impact all levels of business
- Trust in the workplace overrides rules and policy
- High trust allows you to skip over layers of bureaucracy
- Where to start building trust:
- Extend “smart trust” – earned and qualified trust based on performance
- Provide opportunities for co-workers and employees to gain your trust
- Recognition is a critical aspect in building trust; give credit to those who earn it.
- The power of recognition and rewards is when it is authentic, deserved and well-credited
- You can’t mandate quality, synergy or teamwork – it must be earned
- High-trust organizations have more control, not less
- High-trust + authentic recognition = employee advocates
- In the average company, for every one employee that is engaged, nine are disengaged
- The most common 13 behaviors found in high-trust leaders
- How Zappos grew from zero to $1 billion during the worst economic decade in history
- How trust is not a soft principle but a “…a hard-edged economic driver—a learnable, measurable skill that makes organizations more profitable, people more promotable, and relationships more energizing.”
Links and Resources Mentioned:
- Learn and connect with Greg Link
- Learn more about Smart Trust (by Stephen M.R. Covey and Greg Link)
- Learn more about Delivering Happiness (by Tony Hsieh)
Thank You For Listening!
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