avoiding the pitfalls of managing high potentials
By michelle m. smith, CPIM, CRP in Leadership, Talent Management, and Teams
Many companies still struggle to successfully identify, assess, develop, and shepherd the careers of their top talent to fill leadership gaps, and drive growth and innovation throughout the organization. As the War for Talent rages, ensuring the success of high potential (HiPo) employee programs is more important than ever.While every organization is different, here are three of the most common pitfalls in managing a HiPo program and advice on how to avoid them.
DON’T confuse high performance with high potential
All high potentials are high performers, but not all high performers are high potentials.
Excluding some high performers from the HiPo list isn’t an easy decision to make, but in the long run, culling your list to just high-performing/high potentials will serve you well. In fact, research indicates that only about 20% of high-performing managers are rightfully considered to have high potential for advancement. Past performance is important–and you need to take it into account–but it’s not sufficient. Make sure you’ve thoughtfully considered the criteria you’ll use to identify HiPo talent.
DO utilize formal assessment methodologies
Solicit leadership input to create an initial list of candidates and then confirm with a multi-trait assessment of the individuals to assure accurate selection. Gut feelings, observations, and intuition are fine, as long as they’re matched by proven HiPo assessment methodologies that can measure for essential characteristics such as career drive, aspiration, agility, flexibility, and organizational confidence.
DON’T use outdated success profiles
Be sure to regularly revisit and update your HiPo success profile for validity and relevance. The required knowledge, experience, personal attributes, and leadership capabilities required for HiPo program participation may change over time as the marketplace and organizational priorities evolve. Don’t fall victim to identifying, assessing, and developing your future leaders based on capabilities better suited for your company’s past or present, rather than for its future.
DO regularly and meticulously assess HiPo criteria
Few things are more important than leadership succession planning. Define the critical traits for success in key roles over a three to five year horizon. Focus on four to seven essential requirements–the core criteria that, if possessed by a critical mass of leaders, will propel your organization toward success. Revisit your model every year to account for new challenges, and seek out external factors and research to inform your success profiles.
DON’T promote from outside your HiPo talent pool
Doing so will undermine the credibility and trust in your program. When HiPos aren’t nurtured under a structured process providing meaningful assignments, consistent feedback, development and career opportunities, they may lose faith in the company and leave to pursue careers elsewhere. You’ve invested considerable time, energy and money to identify and develop your future leaders–why squander it and risk your entire program by not remaining true to its intention?
DO create a credible, trustworthy, and structured development program
Senior executives should be meaningfully engaged with the program so they can help insure HiPos are being developed with the right capabilities. In addition to educational activities, HiPo initiatives need to include job-based exposure and stretch experiences so these future leaders are prepared to function in new positions as they become available. Develop trust and confidence in your program by not allowing exceptions from the HiPo ranks when nominating individuals for new leadership positions.
What other factors have you found to be successful in developing HiPos?