michelle m. smith, CPIM, CRP
Internationally renowned as a passionate and highly respected authority on leadership, workplace culture and talent, Michelle is an accomplished international speaker, strategist and author. Named as one of the Ten Best and Brightest Women in the incentive industry and to the Employee Engagement Power 100 list, Michelle is a Change Maker, Top Idea Maven, and President’s Award winner. She’s contributed to several books, appeared on television, radio, and in publications all over the world. Michelle is the Past President of the FORUM for People Performance at Northwestern University, President Emeritus of the Incentive Marketing Association, and was the Founder and Editorial Chair of Return on Performance Magazine.