roto rooter: multiple locations, one culture

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Finding the right recognition partner for a workforce on the move.

With over 2,900 employees, Roto-Rooter wanted to implement a way to recognize the hard work and years of service their employees gave to the company.

“If I was going to be responsible for this program I wanted a Class A program, and that’s exactly what O.C. Tanner offers.” – Chana Morris, the HR Director at Roto-Rooter.

O.C. Tanner became a partner they could rely on, not just another vendor.

“Our rep from O.C. Tanner really went above and beyond not only building a relationship with the entire HR team, but a friendship with myself,” says Morris.

90% increase in celebrations with O.C. Tanner’s best practices

O.C. Tanner gave Morris and her team the ability to customize the entire program to work with Roto-Rooter’s culture and needs.

“Our service techs aren’t interested in jewelry, so O.C. Tanner changed our entire gift selection.”

75% of employees love their awards

O.C. Tanner put the Roto-Rooter truck in their numeral and the skyline of the city to make awards more personal to the employee. “We had overwhelming positive feedback on the customized numerals O.C. Tanner provided.”

95% of employees love the Roto-Rooter numeral

“We truly feel our focus is on our employees now and what they will enjoy. It was a lot of work, but O.C. Tanner made it easy.”



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